Turn the answers in your spreadsheets into
customer support that is available when you are not.
Connect product, pricing, inventory, or policy tables; choose the response rules;
and add a widget that answers from the rows FrontierBase retrieves.
Support that runs from your tables
Connect a spreadsheet, set response rules, and deploy a widget. Every reply points back to retrieved rows and the policy you chose.
Repetitive support, handled
Turn the same product, pricing, and policy answers into customer support that keeps working when you are offline.
Internal lookup without the hunt
Give your team chat or API access over Excel, CSV, and Google Sheets, with retrieved rows close enough to review before acting.
Evidence you can inspect
Each answer shows the source rows and the response rule it followed (tone, evidence, and safety) through a widget or REST API.
How It Works
Connect Excel, CSV, or Google Sheets, set rules, then serve answers through a widget or API
Upload Excel/CSV & Connect Google Sheets
Import products, prices, inventory, and policies from Excel/CSV files or Google Sheets. Everything stays in its original table format, ready to retrieve by row.
Set Response Policy
Choose tone, evidence presentation, and safety rules. These policies are enforced on every generated answer.
Retrieve rows, then answer
Semantic and keyword search surface the rows that matter. The answer, those rows, and the active response rule are served via widget or REST API.
See why an answer was given
Source rows, missing-data handling, response rules, and a clear search boundary
Answers you can trace to a row
Every reply stays within the table rows that were found and the response rules you set.
Focused on Excel, CSV, and Google Sheets
Connect structured data such as products, prices, inventory, and policies directly through Excel, CSV, or Google Sheets.
Search limited to table rows
Answers use only the rows FrontierBase finds for the question, not a summary of the whole document.
Unsupported answers stay unsupported
When a field is missing from the retrieved rows, the reply leaves it out instead of inventing a value you can inspect later.
Use it where work already happens
Deploy through a web widget or REST API, with conversation context and policies applied consistently.
Keeps the conversation context
Previous requests and judgment criteria stay in context so follow-ups do not require re-explaining the same table.
Apply response rules
Tone, evidence display, and safety rules are applied to each reply so you can point back to the policy in force.
REST API & Chatbot Widget
Serve answers through a web widget or REST API without a heavy custom build.
Where teams start
Repetitive customer support first. The same tables can also cover internal lookup.
Customer support from your tables
Connect product, pricing, inventory, or policy spreadsheets and answer repeated customer questions through a widget—even when you are offline.
Stop searching the same spreadsheet
Give your team a chat or API interface over Excel, CSV, and Google Sheets, with the retrieved rows kept close enough to review before acting.
What teams usually change
What usually changes after you connect tables, set rules, and add a widget.
Outcomes depend on your data and workflows.
Add the widget to your site
After your tables and rules are ready, choose a layout for the chatbot widget.
Floating mode
Tip
A floating button appears in the bottom-right corner. Clicking the button opens the chat panel without disrupting the user's flow. Best for content-first environments such as general websites and landing pages.
Full-screen mode
Tip
Chat is shown as an overlay covering the entire screen. Other elements are minimized so the user can focus on chat. Ideal for support, onboarding, or focused conversation experiences.
Agent layout mode
Tip
The main content area is pushed to one side and the chat panel is fixed beside it. Particularly useful when explaining or guiding based on what the user is viewing. Optimized for desktop as an assistant layout: document reading, service guides, admin screen explanations, and similar use cases.
Test one dataset free
Connect a sample table, set response rules, and try a widget reply from your rows
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